Olof Posted April 24, 2021 #1 Share Posted April 24, 2021 Hi there, Does anybody know if it is possible to force SwyxIT to use RemoteAudio device so it can run natively in a RDS / WVD environment so without having to deploy SwyxIT software on local (privately owned) devices or to use it in a Dell Wyse environment with RDP clients. Currently Swyx indicates it is not supporting this. See: https://service.swyx.net/hc/en-gb/articles/360003414900-SwyxIt-Popup-configuration-for-Terminal-Server-Scenarios Link to comment Share on other sites More sharing options...
Most Valued User srom Posted April 25, 2021 Most Valued User #2 Share Posted April 25, 2021 I think with WVD and Client it has an Chance to work, but with no support. With RDS i test it, this work not stable Link to comment Share on other sites More sharing options...
Olof Posted April 25, 2021 Author #3 Share Posted April 25, 2021 27 minutes ago, srom said: I think with WVD and Client it has an Chance to work, but with no support. With RDS i test it, this work not stable How did you test it with RDS? As I even don’t get it to work with remote audio? Link to comment Share on other sites More sharing options...
Most Valued User srom Posted April 26, 2021 Most Valued User #4 Share Posted April 26, 2021 This was an OnPrem RDS Farm 2019, with Remote Audio at an ThinClient i think Eagle and Dell. With 1-2 Clients it Sems it Worms After all IT Workers (10-15) Test it ist Stucks. Early Day and Later in Worms with low Members. They works now with 2 Clients, local with RemoteConnector and Headset and RDS Client with CTI at local Client. 1 Link to comment Share on other sites More sharing options...
Olof Posted April 26, 2021 Author #5 Share Posted April 26, 2021 On 4/25/2021 at 12:00 PM, Olof said: How did you test it with RDS? As I even don’t get it to work with remote audio? How were you able to test it? Is there a non documented feature to enable it? Link to comment Share on other sites More sharing options...
Most Valued User srom Posted April 26, 2021 Most Valued User #6 Share Posted April 26, 2021 1 hour ago, Olof said: How were you able to test it? Is there a non documented feature to enable it? I think something like this https://basic-tutorials.de/windows-server-remote-audiowiedergabe-aktivieren/ Link to comment Share on other sites More sharing options...
Olof Posted April 26, 2021 Author #7 Share Posted April 26, 2021 51 minutes ago, srom said: I think something like this https://basic-tutorials.de/windows-server-remote-audiowiedergabe-aktivieren/ Hi there, the question is not how to setup remote audio redirection in a terminal server environment but how to get SwyxIT to use it. I feel it is disabled somehow nowadays. Running version 12.20.18089. Remote Audio works as we are using MS Teams Audio in a TS environment and in the test session audio redirection is working fine with MS Teams client but SwyxIT does not work with remote audio. Link to comment Share on other sites More sharing options...
Most Valued User srom Posted April 27, 2021 Most Valued User #8 Share Posted April 27, 2021 For my Informstion this is an no valid and Support solutin wird Swyx. For me only Swyx/Netphone was relevant, theoretisch RDS Audio comes from IT Worker at my Customer. This was in 2019. Link to comment Share on other sites More sharing options...
Olof Posted May 3, 2021 Author #9 Share Posted May 3, 2021 Just to update on this topic; Swyx has confirmed: "We do activly supress the remote audio with the swyxit.Remote Audio via Terminalserver Session is not supported" Hopefully they will come up with a solution that works in a RDS/WVD environment natively soon before they loose more customers to MS Teams. 1 Link to comment Share on other sites More sharing options...
Most Valued User seppelswyx Posted January 4, 2022 Most Valued User #10 Share Posted January 4, 2022 @Olof, any news on this? Swyx releases V13 with a native MS Teams integration. I am also interested in RDP audio as we only have Citrix TS. Link to comment Share on other sites More sharing options...
Most Valued User Markus Wallner Posted January 4, 2022 Most Valued User #11 Share Posted January 4, 2022 Swyx will support remote audio from version 13.10 Link to comment Share on other sites More sharing options...
Most Valued User seppelswyx Posted February 8, 2022 Most Valued User #12 Share Posted February 8, 2022 @Markus Wallner, yes it seems so but there is no update on any manual for a setup. Link to comment Share on other sites More sharing options...
Most Valued User Markus Wallner Posted February 8, 2022 Most Valued User #13 Share Posted February 8, 2022 @seppelswyx I sent you a private message, as I don't know if it's OK for me to post this information here. Link to comment Share on other sites More sharing options...
Most Valued User seppelswyx Posted February 8, 2022 Most Valued User #14 Share Posted February 8, 2022 Danke! 🙂 Link to comment Share on other sites More sharing options...
titu89 Posted February 8, 2022 #15 Share Posted February 8, 2022 @Markus Wallner i'm also interested in this scenario (use SwyxIT on Citrix TS without local installed SwyxIT). Could you send me the Information too? :-) Link to comment Share on other sites More sharing options...
Most Valued User seppelswyx Posted February 8, 2022 Most Valued User #16 Share Posted February 8, 2022 😂 Of course this is a feature which we all want for years. And now only little information on this. Has anybody of you a test environment to check the functionality? Link to comment Share on other sites More sharing options...
Most Valued User Markus Wallner Posted February 8, 2022 Most Valued User #17 Share Posted February 8, 2022 I've just talked to Enreach, the documentation is currently being created. The information, how to set up the remote audio feature was published in the Swyx 13.10 update course, so every Enreach partner should be able to get this information and give it to it's customers. 1 Link to comment Share on other sites More sharing options...
Seko Posted February 16, 2022 #18 Share Posted February 16, 2022 Where can I find the information? Can someone provide me the documentation/manual ? Link to comment Share on other sites More sharing options...
ViF Posted April 1, 2022 #19 Share Posted April 1, 2022 Is there an update about this? did anybody already try it on a windows azure environment? thank you Link to comment Share on other sites More sharing options...
KaiP Posted April 4, 2022 #20 Share Posted April 4, 2022 Posted February 8: the documentation is currently being created... Here i found it: Audiogeräte für Remotedesktop-Umgebung konfigurieren (swyx.com) For Swyx use: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Swyx\Client Line Manager\CurrentVersion\Options For Netphone use: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\T-Com\Client Line Manager\CurrentVersion\Options REG_DWORD "EnableRemoteAudio" value=0x01 Restart Netphone and kill CLMgr.exe if it is still running. Under Local Configuration > Audio > Select "Remoteaudio" Tested with Windows10(RDP Host) and Win10 RDP Client... Link to comment Share on other sites More sharing options...
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