JPSelter Posted June 18, 2018 #1 Share Posted June 18, 2018 Good morning, I have a strange thing with a user´s Swyx phone (L640g): It happens from time to time (every few weeks) that the phone reboots during the day and automatically logs on as a different, and always as the same different user. I have checked the PINs of user A and user B and they are not the same. What could go wrong here? Thanks for any help! Link to comment Share on other sites More sharing options...
ThomasK Posted June 18, 2018 #2 Share Posted June 18, 2018 Hi JPSelter, it sounds like the MAC-address of the phone is assigned to a different user. In Swyx Administration check (I only have the German interface of swyx, so the english words I use might not be the exact ones): Users --> User --> Properties --> Administration --> IP-Phones. Copy the MAC-address of the wrong user to the right one (don't forget deleting it). Link to comment Share on other sites More sharing options...
JPSelter Posted June 18, 2018 Author #3 Share Posted June 18, 2018 Genau das ist die Lösung ? Thanks for your help! Case closed... Link to comment Share on other sites More sharing options...
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