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MarkRussell

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  1. MarkRussell's post in PhoneMgr Tracing Optionen was marked as the answer   
    Firstly I would ask why so many log files, do you have 100's of phones ? Have you checked the logs. A quick search for *warn will find basic errors that include a description of the problem, such as wrong pins, licenses etc. *fat or *err will also highlight more serious issues that need resolution and probably support from Swyx.
     
    The documentation for tracing is included in the Swyx Troubleshooting course, and I am not sure I can publish it here. However it is possible to adjust the tracing output for each of the swyx modules using regedit.
     
    Navigate to HKLM/SOFTWARE/WOW6432Node/Swyx/(module)/CurrentVersion/tracing
     
    In there as you have seen are all the components of that module. The tracing level can be changed using these values


    Each trace module has a level threshold associated which defines the amount of trace output generated. Below is a list of the decimal value of the registry entry and its description.

        •    Off            0    no output
        •    Fatal         1    fatal error messages
        •    Error         2    error messages
        •    Warning   3    warnings
        •    Info           4    informational output
        •    Info2        5    more informational output
        •    Info3        6    even more informational output
        •    Debug      7    debug messages
        •    Debug2    8    more debug output
        •    Debug3    9    even more debug output
     
    A higher level includes all output of the lower levels. E.g. if a trace module is configured to Info2 every trace statement from Fatal to Info2 is included in trace output. Levels “Debug” and higher are only available within debug builds.
     
    I would strongly recomend backing up the hive before making changes as if you have a problem you need support on they will need the original traces. Most of the keys are self explanitory as to their reference but I would also suggest booking the 1 day troubleshooting course if availabnle from your supplier.
     
     
  2. MarkRussell's post in Anmeldeprobleme mit Mobile APP auf Android was marked as the answer   
    With 11.50 you need to be using the push notification service, did you install this after the upgrade (its on the dvd) ? and of course the new mobile app.
     
    Sorry to reply in english my german is VERY bad 🙂
  3. MarkRussell's post in Simple Night Service for Swyx was marked as the answer   
    Here is a link to the video showing the script. Source files available here
    NightService.zip
     
    or here.
     
     
     
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