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  • A.2 - Example: Add Comment

    A.2 - Example: Add Comment

    VBScript   Lua

     

    This example demonstrates the usage of the JiraServiceIntegration - Add Comment GSE action.

     

    It adds a new comment to an existing service issue and announces afterwards "0" on success or "1" on failure.

     

    image.png

     

     

    To install it:
     

    1. Open the Call Routing Manager of your desired SwyxWare user.
       
    2. Click the "New Rule..." button.
       
    3. Select "Graphical Script Editor" and click Ok.
       
    4. Within the GSE open the File | Import... menu and click No.
       
    5. From the download package select the following file:

      For VBScript usage:
      VBScript based\rse\Add Comment.rse


      For Lua usage:

      Lua based\rse\Add Comment.rse

       

    6. You need to make some modifications in the JiraServiceIntegration - Add Comment (Run GSE Action) block . They are explained in detail in chapter 3.2 - Add Comment.

     

     


    Tom Wellige
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